[rt-users] Sending attachments to requestors

[Harald Wagener]

> Greg Smythe wrote:
> 
> When I attach a file to a response in a ticket, the response gets sent, but
> the file attachment doesn't (but the attachement shows up in the ticket
> details). Is there a way to do this? I didn't see anything in the FAQ about
> it... I'm using 2.0.9
> 

This is standard behaviour. There is an addon (NotifyWithAtachment or so) in
the contribution driectory of the official download area, which will let
things work as expected.

Regards,
	H.

-- 
Harald Wagener * An der Alster 42 * 20099 Hamburg * http://www.fcb-wilkens.com