[rt-users] Sending attachments to requestors

[Greg Smythe]

I don't see anything in the contrib for 1.0 or 2.0 for such a thing...




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Greg Smythe
SysAdmin
Intellstat Communications
WA State Resident




-----Original Message-----
From: Harald Wagener [mailto:hwagener at hamburg.fcb.com] 
Sent: Thursday, March 14, 2002 12:38 AM
To: Greg Smythe
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] Sending attachments to requestors


> Greg Smythe wrote:
> 
> When I attach a file to a response in a ticket, the response gets sent,
but
> the file attachment doesn't (but the attachement shows up in the ticket
> details). Is there a way to do this? I didn't see anything in the FAQ
about
> it... I'm using 2.0.9
> 

This is standard behaviour. There is an addon (NotifyWithAtachment or so) in
the contribution driectory of the official download area, which will let
things work as expected.

Regards,
	H.

-- 
Harald Wagener * An der Alster 42 * 20099 Hamburg *
http://www.fcb-wilkens.com