[rt-users] Mail Gate Problem - Aliases
Ferguson, Kevin
KFerguso at chi.navtech.com
Wed Mar 20 14:05:06 EST 2002
change the group for config.pm to rt (or whatever group RT is in)
and chmod 640.
> > well chmod 644 on confing.pm from /mon/etc
> > should work
>
> ... and give everybody read-access to the password of the database.
>
> I remember some articel about it in the archive, but I am not
> sure wether it
> was
>
> http://lists.fsck.com/pipermail/rt-users/2001-December/005542.html
>
> or something else, that shows how to fix the problem.
>
> Regards,
>
> Benne
>
>
> > On Thu, 14 Mar 2002 20:18:43 -0500
> > CJ Lynce <cjlynce at twinsburg.lib.oh.us> wrote:
> >
> >> Hi there... I'm recently set up RT2... got all the aliases
> typed out...
> >> and tried to send a message to the mail gate... But it
> fails everytime.
> >> I'm looked up on the lists, and found out about smrsh...
> So i put a
> >> symlink to /usr/lib/sendmail.d/bin (where smrsh looks...)
> and still,
> >> nothing happens..
> >>
> >> I'm running SuSE 7.3 w/2.4.17d (selfcompiled)... Can anyone help?
> >>
> >> This is the error mail I'm getting
> >>
> >> -------------
> >> ----- The following addresses had permanent fatal errors -----
> >> "|/usr/rt/bin/rt-mailgate --queue general --action correspond"
> >> (reason: 2)
> >> (expanded from: <rt at tpl005.twinsburg.org>)
> >>
> >> ----- Transcript of session follows -----
> >> Can't locate config.pm in @INC (@INC contains: /usr/rt/etc
> /usr/rt/lib
> >> /usr/lib/perl5/5.6.1/i586-linux /usr/lib/perl5/5.6.1
> >> /usr/lib/perl5/site_perl/5.6.1/i586-linux
> >> /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl .) at
> >> /usr/rt/lib/RT/Interface/Email.pm
> >> line 105.
> >> BEGIN failed--compilation aborted at
> /usr/rt/lib/RT/Interface/Email.pm
> >> line 105.
> >> Compilation failed in require at /usr/rt/bin/rt-mailgate line 30.
> >> BEGIN failed--compilation aborted at
> /usr/rt/bin/rt-mailgate line 30.
> >> 554 5.3.0 unknown mailer error 2
> >>
<snip>
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