[rt-users] mailer error

[Rehan van der Merwe]

Hi,

Just upgraded to rt-2.0.12.  I get the following returned mail when logging
a call - can someone please shed some light on this.

The upgrade seemed seamless, and sometimes the tickets create correctly, but
mostly not.

<-- snip -->
"|/opt/rt2/bin/rt-mailgate --queue support --action correspond"
    (reason: 2)
    (expanded from: <support at iapetus.nha.co.za>)

   ----- Transcript of session follows -----
Can't locate config.pm in @INC (@INC contains: /opt/rt2/etc /opt/rt2/lib
/usr/local/lib/perl5/5.6.1/i686-linux /usr/local/lib/perl5/5.6.1
/usr/local/lib/perl5/site_perl/5.6.1/i686-linux
/usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl .) at
/opt/rt2/lib/RT/Interface/Email.pm line 107.
BEGIN failed--compilation aborted at /opt/rt2/lib/RT/Interface/Email.pm line
107.
Compilation failed in require at /etc/smrsh/rt-mailgate line 30.
BEGIN failed--compilation aborted at /etc/smrsh/rt-mailgate line 30.
554 5.3.0 "|/opt/rt2/bin/rt-mailgate --queue support --action correspond"...
unknown mailer error 2
<-- /snip -->

Thanks,

Rehan van der Merwe
Neil Harvey & Associates (Pty) Ltd
http://www.nha.co.za
rehan at nha.co.za
Tel:  +27 21 6709237
Fax: +27 21 6709337