[rt-users] Children, dependencies, etc.
Bruce Campbell
bruce_campbell at ripe.net
Wed May 1 07:43:30 EDT 2002
On Tue, 30 Apr 2002, Kevin Welch wrote:
> I may be missing something, but lets say I want to create dependencies, and
> child tickets under a parent... Fairly simple task to do, but what I am
> wondering about is that I seem to be able to resolve a parent ticket while
> children are still open or even a ticket when it has open dependencies. Is
> there a way (other than user training) to keep master tickets from being
> closed until all children are either closed or unlinked?
Currently, RT has the concept of such dependencies, but not all of the
functionality behind said dependencies as yet.
Regards,
--
Bruce Campbell RIPE
Systems/Network Engineer NCC
www.ripe.net - PGP562C8B1B Operations
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