[rt-users] Owner Correspondence Scrip

[shannon pedersen]

> Whenever anyone updates the ticket, all of the AdminCC's get the
> update, except the person who made the update doesn't.  It strikes me
> that the "NotifyAdminCcs with template Transaction OnCorrespond"
> should be notifying the person who updated the ticket (provided of
> course they are a member of AdminCcs, which in my case is true).

Yours is working as intended - RT doesn't notify the person who made the
update by email, because the person doing the update should know that they
did it (and therefore doesn't need notification).

See http://fsck.com/rtfm/article.html?id=5#73

-shannon pedersen