[rt-users] Generating views & reports

[Goldowsky, Boris]

Related to the current thread on stats in rt2 --
 
We're starting to put more sorts of projects, as well as just bugs, into
RT2.
 
It's easy to imagine (but not so easy to implement) other views that would
be useful in addition to the standard listing of tickets -- for instance, a
chart that showed projects in a hierarchical fashion, based on a keyword
hierarchy.  Or a calendar type of view based on dates associated with each
ticket.
 
Are there any such things, or examples or skeletons, that I could work from
in pulling together reports for our organization?
 
Thanks,
Bng
 


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