[rt-users] Prevent Requestor from receiving mail

Nuno Miguel Pais Fernandes npf at eurotux.com
Tue May 7 12:27:45 EDT 2002


Hello

Is there any way to prevent the requestor from receiving emails?
It's for something like this:

I'v created a queue where User1 and User2 have create_ticket rights and
where all users (including User1 and User2) are watchers.
When User1 creates a ticket he will receive a mail because he is a
watcher and because he is the requestor.
I can't remove him from the list of watchers because he need to receive
mails when User2 creates tickets.

Any solution??

Thankz
Nuno Fernandes


-- 
Nuno Pais Fernandes
Eurotux Informática, SA
Tel: +351 253257395
Fax: +351 253257396
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