[rt-users] Prevent Requestor from receiving mail
Odhiambo Washington
wash at wananchi.biz
Thu May 16 07:15:28 EDT 2002
* Nuno Miguel Pais Fernandes <npf at eurotux.com> [20020516 10:04]: wrote:
> Hello
>
> Is there any way to prevent the requestor from receiving emails?
> It's for something like this:
>
> I'v created a queue where User1 and User2 have create_ticket rights and
> where all users (including User1 and User2) are watchers.
> When User1 creates a ticket he will receive a mail because he is a
> watcher and because he is the requestor.
> I can't remove him from the list of watchers because he need to receive
> mails when User2 creates tickets.
>
> Any solution??
There is a Scrip condition
OnCreate NotifyRequestor ...... I guess you need to check that.
cheers
- wash
----------------------------------+-----------------------------------------
Odhiambo Washington, wash at wananchi.com . WANANCHI ONLINE LTD (Nairobi, KE)
http://ns2.wananchi.com/~wash/ . 1ere Etage, Loita Hse, Loita St.,
GSM: (254) 722 743 223 . # 10286, 00100 NAIROBI
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