[rt-users] Prevent requestor from receiving emails

Aleš Mustar alesh at opensource-technologies.com
Thu May 16 06:24:42 EDT 2002


How did you configure your scripts?

Copy & paste them.

Your problem lies there.

-- 
Aleš Mustar
direktor
Opensource-Technologies
Aleš Mustar s.p.



-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com] On Behalf Of Nuno Miguel Pais
Fernandes
Sent: Thursday, May 09, 2002 11:36 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] Prevent requestor from receiving emails


Hello

Is there any way to prevent the requestor from receiving emails? It's
for something like this:

I'v created a queue where User1 and User2 have create_ticket rights and
where all users (including User1 and User2) are watchers. When User1
creates a ticket he will receive a mail because he is a watcher and
because he is the requestor. I can't remove him from the list of
watchers because he need to receive mails when User2 creates tickets.


Thanks
Nuno Fernandes

-- 
Nuno Pais Fernandes
Eurotux Informática, SA
Tel: +351 253257395
Fax: +351 253257396


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