[rt-users] Prevent requestor from receiving emails

[Jim Meyer]

On Thu, 2002-05-09 at 02:36, Nuno Miguel Pais Fernandes wrote:
> Hello
> 
> Is there any way to prevent the requestor from receiving emails?
> It's for something like this:
> 
> I'v created a queue where User1 and User2 have create_ticket rights and
> where all users (including User1 and User2) are watchers.
> When User1 creates a ticket he will receive a mail because he is a
> watcher and because he is the requestor.
> I can't remove him from the list of watchers because he need to receive
> mails when User2 creates tickets.

If all users are watchers on that queue, it would seem redundant to
Autoreply to the requestor when their ticket is created, no?

--j
-- 
Jim Meyer, Geek At Large                              purp at wildbrain.com