[rt-users] FastCGI, Trailing Slashes

[Matt Disney]

Just some additional information for the record...

It's kind of still not fixed, though I have a workaround.

I don't think I had done enough searching in regards to apache in 
this. I mostly paying attention to mason coupled with fastcgi. 

Upon searching more for apache-related solutions, I found some
suggestions about turning off UseCanonicalName or correctly
setting the ServerName directives. But, neither of these things
were helpful. I learned a little about mod_dir. 

My eventual workaround solution was to use mod_alias to redirect
to the trailing slash path, like so:

RedirectMatch ^/myqueue$ /myqueue/

This is crappy because I have to add a line to httpd.conf and then hup
apache each time I add a new directory. It's kind of my fault for 
using a static architecture, but it's frustrating because it works in
my previous installation. 

If I find out what's going on otherwise, I'll follow-up.

Thanks,
Matt


Matt Disney writes:
>
>Rich Lafferty writes:
>>Unless there are people lurking with the secret of myqueue/ that know
>>the answer to this but are waiting some unspecified time to come out
>>with it, you'll need to tell me where myqueue/ is coming from. :-)
>
>Ok, sorry it wasn't clearer earlier.
>
>A number of groups use the RT installation at my site in very different
>ways. For example, my group uses one queue for work requests and
>another queue for knowledge-base/project-status-tracking, while another
>group uses theirs only for process enforcement, and another group uses
>theirs for both process enforcement (approvals to requests) and the
>requests themselves. Why this matters to this discussion is that they
>all want to see different information when they go to view their
>queue.  Therefore, using Search/Listing.html and the WebOptions from
>config.pm is insufficient because that is site-wide.
>
>The relatively easy alternative was to give each queue (i.e. QueueX,
>QueueY, QueueZ) their own queue listing file. This resulted in
>http://rt.mysite.com/QueueX/ and http://rt.mysite.com/QueueY/ .  The
>index.html files in these directories include the HTML and component
>calls to display the queues for QueueX and QueueY, respectively, with
>the queue-specific ticket information they want to see.
>
>To try and stay organized and sane, I am attempting to keep all HTML
>localizations in my local component root. If I do this and have
>/opt/rt2/local/WebRT/html/QueueX/, I must also create
>/opt/rt2/WebRT/html/QueueX/ and /opt/rt2/WebRT/html/QueueX/index.html.
>
>Under my previous installation (using apache, mod_perl, and rt-2.0.9),
>I was able to successfully reference either http://rt.mysite.com/QueueX
>or http://rt.mysite.com/QueueX/ . Under my new installation (using
>apache, fastcgi, and rt-2.0.13), this isn't working. I always have to
>have the trailing slash.
>
>That may be more info than you care about (sorry!), but I hope that
>makes more sense.
>
>Thanks,
>Matt
>
>
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