Hi, I was thinking of using RT for our phone-in customer support. How would a typical RT installation be for this kind of scenario? --- francis a. vidal [bitstop network services] | http://www.bitstop.ph streaming media + web hosting | http://www.keystone.ph v(02)330-2871,(02)330-2872; f(02)330-2873 | http://www.kuro.ph