[rt-users] ticket reassinging, 3rd party.
Chris Johnson
johnson at nmr.mgh.harvard.edu
Wed May 29 14:11:12 EDT 2002
On Wed, 29 May 2002, Ferguson, Kevin wrote:
>
> Any privileged user can reassign a ticket. Just display the
> ticket, click on the "People" and change the owner.
>
> -k
>
>
I was able, as the ticket owner, to do this. But as a 3rdf party
it claimed I could only do it as the owner or if nobody owned the
ticket. What privilege(s) do you need?
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