[rt-users] include path for email tickets vs. web tickets

[Bruce Campbell]

On Wed, 29 May 2002, David Chu wrote:

> I am trying to run a Scrip with condition OnCreate which works fine for web
> created tickets but fails for email created tickets.  My log file complains

(betcha it doesn't)

> with the following:
>
> ----------------------------------------------------------------------------
> -
> Can't locate RT/Action/AutoTake.pm in @INC (@INC contains: /opt/rt2/etc
> /opt/rt2/lib

You did put AutoTake.pm in the /opt/rt2/lib/RT/Action/ directory , and it
is readable by the user that executes rt-mailgate ?

-- 
                             Bruce Campbell                            RIPE
                   Systems/Network Engineer                             NCC
                 www.ripe.net - PGP562C8B1B                      Operations