[rt-users] Staff pressing refresh

[Matthew Watson]

Heya.

 Just wondering if anyone has come across this problem and come up with a
solution..

 Big database makes for slow RT2 , unfortunately I don't have the spare time
to fix this at the moment,
and I don't have the spare cash to pay jesse to fix it (although, i'm sure
in future releases it will be fixed, wink wink)

 Slow RT2 makes staff go crazy and decide that things will speed up if they
click refresh half a dozen times, which means
we end up with 6 identicial queries running in the database.. Anyone have
solutions for fixing this, and yelling a the
staff isn't a solution, i've tried it, it doesn't work..

 Is there anyway to get mysql to cancel query when the staff member hits
cancel?

Regards
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Matthew Watson
Development, Netspace Online Systems
mwatson at netspace.net.au