[rt-users] "via RT" suffix in From: headers

Sebastian Flothow lists at flothow.de
Mon Nov 4 14:25:27 EST 2002


I've changed the string "via RT" to our organisation's name in our RT 
installation (2.0.13), which is useful in outgoing mail (so requestors 
can see it's mail from us), but somewhat misleading for our internal 
users, who tend to think that every requestor is a member of our 
organisation due to the suffix.

Is there an easy way to append this suffix only if the transaction was 
comitted by an internal user?


Sebastian

--
Sebastian Flothow
sebastian at flothow.de
#include <stddisclaimer.h>




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