[rt-users] Additional Columns in Table Tickets

[Rainer Sigl]

Hi LIst,
I would like to have a additional Column in Tickets which should be possible 
to be filled out by the owner of Ticket.
This field should be usable for further database queries.
Exactly I want to include a number or string to describe for what Operating 
System (W2000, Linux ....) the Request belongs.
The best thing would be a chooser or switch button :-)

Are there any templates or possibilietes to make this simply?

Thanks in advance

Rainer Sigl


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Rainer Sigl   Max-Planck-Institut fuer extraterrestrische Physik
             Postfach 1312, D-85741 Garching, Germany
             Phone :(Country Code 49) 89 30000-3557
             e-mail: sigl at mpe.mpg.de (Fax: 89/30000-3569)