[rt-users] Additional Columns in Table Tickets

[Nils Ketelsen]

At 17:06 06.11.2002 +0200, Rainer Sigl wrote:


>I would like to have a additional Column in Tickets which should be possible
>to be filled out by the owner of Ticket.
>This field should be usable for further database queries.
>Exactly I want to include a number or string to describe for what Operating
>System (W2000, Linux ....) the Request belongs.
>The best thing would be a chooser or switch button :-)
>
>Are there any templates or possibilietes to make this simply?

Take a look at keywords. They are exactly what you are looking for, I guess.

Nils