[rt-users] Additional Columns in Table Tickets

[Jeff Hoover]

Sounds like the Keywords would be best for this type of addition (dropdown 
box).  Read about the keywords in the administration 
guide.  http://fsck.com/rtfm/article.html?id=4#149

-- Jeff

At 10:06 AM 11/6/2002, Rainer Sigl wrote:
>Hi LIst,
>I would like to have a additional Column in Tickets which should be possible
>to be filled out by the owner of Ticket.
>This field should be usable for further database queries.
>Exactly I want to include a number or string to describe for what Operating
>System (W2000, Linux ....) the Request belongs.
>The best thing would be a chooser or switch button :-)
>
>Are there any templates or possibilietes to make this simply?
>
>Thanks in advance
>
>Rainer Sigl
>
>
>--
>
>---------------------------------------------------------------
>Rainer Sigl   Max-Planck-Institut fuer extraterrestrische Physik
>              Postfach 1312, D-85741 Garching, Germany
>              Phone :(Country Code 49) 89 30000-3557
>              e-mail: sigl at mpe.mpg.de (Fax: 89/30000-3569)
>
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