[rt-users] RT for non-professional users

[Ayal Itzkovitz]

Hi,

I am new to RT. Looking at the mailing list archive I wonder if RT can be 
used by non professional users who simply want to install and use this 
tool as is.

Going over the rt-users mailing list, it sometimes feels like we need a 
unix specialits to maintain this tool.

I would like to know if, as an average usix user, I can use this tool 
daily (RT looks as if it fits to our requrements at full).

Any comment will be welcome,

Thanks,
Ayal.
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