[rt-users] RT Spell Check

Christian Gilmore cgilmore at tivoli.com
Thu Nov 7 15:01:34 EST 2002


Without doing something client-side (like a java applet that came with a
pre-loaded speller/editor), anything you do will be clunky. You could insert
an interface to ispell within RT's correspondence method or doing one of a
few other possibilities, but in the end you'd accept a correspondence, spell
check it, then respond with an error about all of the misspellings for the
user to then hunt around. I believe that your best, easiest course would be
to ask users to write their messages in an external application and then
paste in the result.

Thanks,
Christian

-----------------
Christian Gilmore
Technology Leader
GeT WW Global Applications Development
IBM Software Group


> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Brian Shellabarger
> Sent: Thursday, November 07, 2002 1:27 PM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] RT Spell Check
> 
> 
> 
> In getting ready to deploy RT, the boss was reviewing the 
> system, liked the customizations we'd make to "soften" it 
> down a little (we've got sales and accounting people using 
> this system too and we all agreed that the default UI was WAY 
> too confusing to be usable by anyone but a tech)
> He had one request.. "The web mail thing needs a spell 
> checker. I hate it when I get email and it's loaded with 
> spelling errors"
> 
> Aside from copy/pasting the messages in from another program, 
> does anyone have any thoughts on how to go about plugging a 
> spell checker into this thing?
> 
> Brian
> 
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> 
> Have you read the FAQ? The RT FAQ Manager lives at 
http://fsck.com/rtfm
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