[rt-users] RT Spell Check

[Michael Grubb]

Well, I disagree.

Writing a spell checker for RT has been on my todo list for sometime, 
(Albeit low on said list =] ),  I think that there is room for an 
elegant server side solution.

I was thinking of something very similar to Rick Bradley's solution.
Except that I had planned on putting a seperate button for spell check,
and then just replacing the contents of the update box once the check 
was complete.  My plan is to offer suggestions in a drop down box, with 
a couple of other options in addition. Having an `Add' and `Custom' 
option in each.  The `Add' option would add the word to the user's 
dictionary.  The `Custom' option would mark the word and prompt the user
for a suitable replacement.  I was planning on adding another text box 
field to the user preferences to manage the user dictionary.
My first scratch was not planning on implementing the custom dictionary.
I was planning on using Aspell as the spell checker.
I think that it can be done very elegantly with no clunk at all.
After all I think that the StockAnswers module (packaging problems 
aside) was a fairly elegant solution.

That's just my opinion, I could be wrong.

-Michael

Christian Gilmore wrote:
> Without doing something client-side (like a java applet that came with a
> pre-loaded speller/editor), anything you do will be clunky. You could insert
> an interface to ispell within RT's correspondence method or doing one of a
> few other possibilities, but in the end you'd accept a correspondence, spell
> check it, then respond with an error about all of the misspellings for the
> user to then hunt around. I believe that your best, easiest course would be
> to ask users to write their messages in an external application and then
> paste in the result.
> 
> Thanks,
> Christian
> 
> -----------------
> Christian Gilmore
> Technology Leader
> GeT WW Global Applications Development
> IBM Software Group
> 
> 
> 
>>-----Original Message-----
>>From: rt-users-admin at lists.fsck.com
>>[mailto:rt-users-admin at lists.fsck.com]On Behalf Of Brian Shellabarger
>>Sent: Thursday, November 07, 2002 1:27 PM
>>To: rt-users at lists.fsck.com
>>Subject: [rt-users] RT Spell Check
>>
>>
>>
>>In getting ready to deploy RT, the boss was reviewing the 
>>system, liked the customizations we'd make to "soften" it 
>>down a little (we've got sales and accounting people using 
>>this system too and we all agreed that the default UI was WAY 
>>too confusing to be usable by anyone but a tech)
>>He had one request.. "The web mail thing needs a spell 
>>checker. I hate it when I get email and it's loaded with 
>>spelling errors"
>>
>>Aside from copy/pasting the messages in from another program, 
>>does anyone have any thoughts on how to go about plugging a 
>>spell checker into this thing?
>>
>>Brian
>>
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