[rt-users] Split Ticket

Joop van de Wege JoopvandeWege at mococo.nl
Tue Nov 12 03:50:34 EST 2002


> Date: Wed, 6 Nov 2002 12:13:36 -0500
> From: Tony Aiuto <tony at ics.com>
> To: rt-users at lists.fsck.com
> Subject: Re: [rt-users] Split Ticket
> 
> 
> Here is my version 1 hack for doing a split ticket like I asked
> about a few week ago.  Some people seemed interested in such
> a feature so I'm making it available.
> 
> I'm not totally happy with the implementation yet, but I think
> it's stable enough for people to use.

Tthanks Tony for this addon.

I have edited Split.html to look more RT'ish. Only problem I have is
that I don't like the rowspan=20  in the following piece:
 <td rowspan="20" BGColor="#993333">
    <img src="http://testserver/rt2/NoAuth/images/spacer.gif" width="1"
height="1" alt=""> 
   </td>
Problem is that one  doesn't know in advance into how many parts the
ticket is going to be split but more than 20 seems unlikely and I
haven't seen any side effects sofar.

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