[rt-users] Steal ticket rigth

Michael Fernandez michael.fernandez at dms.at
Tue Nov 12 09:55:41 EST 2002


Hi all,

Is this possible for a user to have the right to take a ticket assigned
to nobody ?
In fact, I want my users to be able to take a ticket assigned to nobody,
but they must not be able to modify other tickets.

Thanks,

Michaël.






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