[rt-users] /usr/lib/rt stuff

[Owen B. Mehegan]

I installed RT on a new Debian system using apt, and the .deb put the
webrt.cgi and other files in the default Apache location; /usr/lib/cgi-bin

I moved these files to my actual Apache docroot, as well as the webrt
directory with the various gifs. RT seems to work fine now; I can create and
manage tickets, I receive email updates as an issue is processed, etc.

However, there are some files in /usr/lib/rt that I'm not sure if I need to
move. Can anyone tell me what the purpose of these files is and if I should
locate them somewhere that is accessible to the webrt.cgi and
admin-webrt.cgi scripts? Thanks in advance.

root at athena /usr/lib/rt) ls -lR
.:
total 8
drwxr-xr-x    2 root     root         4096 Nov 12 10:11 bin
drwxr-xr-x    5 root     root         4096 Nov 12 10:11 lib

./bin:
total 12
-rwxr-xr-x    1 root     root         2088 Mar 11  2002 rtmux.pl
-rwsr-xr-x    3 www-data www-data     4920 Mar 11  2002 suid_wrapper

./lib:
total 12
drwxr-xr-x    2 root     root         4096 Nov 12 10:11 generic_templates
drwxr-xr-x    2 root     root         4096 Nov 12 10:11 images
drwxr-xr-x    5 root     root         4096 Nov 12 10:11 rt

./lib/generic_templates:
total 32
-rw-r--r--    1 root     root          620 Dec 23  1999 autoreply
-rw-r--r--    1 root     root          230 Dec 23  1999 comment
-rw-r--r--    1 root     root           16 Dec  9  1997 correspondence
-rw-r--r--    1 root     root           10 Dec  9  1997 error
-rw-r--r--    1 root     root           94 Dec 23  1999 give
-rw-r--r--    1 root     root           17 Dec  9  1997 respond
-rw-r--r--    1 root     root           96 Dec 23  1999 steal
-rw-r--r--    1 root     root          362 Jan 27  1998 transaction
-rw-r--r--    1 root     root            0 Dec  9  1997 web_create

./lib/images:
total 60
-rw-r--r--    1 root     root          988 Apr 19  1998 comment.gif
-rw-r--r--    1 root     root          891 Apr 19  1998 down.gif
-rw-r--r--    1 root     root          977 Apr  1  1998 endcap.gif
-rw-r--r--    1 root     root          511 Dec  9  1997 give.gif
-rw-r--r--    1 root     root           35 Apr  8  1999 pixel_black.gif
-rw-r--r--    1 root     root          574 Dec  9  1997 resolve.gif
-rw-r--r--    1 root     root          974 Apr 19  1998 respond.gif
-rw-r--r--    1 root     root         7575 Apr  8  1999 rt.jpeg
-rw-r--r--    1 root     root          153 Apr 17  1998 sbc.gif
-rw-r--r--    1 root     root          149 Apr 17  1998 sbs.gif
-rw-r--r--    1 root     root          138 Apr 17  1998 slc.gif
-rw-r--r--    1 root     root          147 Apr 17  1998 srs.gif
-rw-r--r--    1 root     root          448 Dec  9  1997 take.gif
-rw-r--r--    1 root     root          889 Apr 19  1998 up.gif

./lib/rt:
total 32
drwxr-xr-x    2 root     root         4096 Nov 12 10:11 database
-rw-r--r--    1 root     root        18184 Sep 30  1999 database.pm
drwxr-xr-x    2 root     root         4096 Nov 12 10:11 support
drwxr-xr-x    5 root     root         4096 Nov 12 10:11 ui

./lib/rt/database:
total 52
-rw-r--r--    1 root     root        15729 Jul  7  1999 admin.pm
-rw-r--r--    1 root     root         4726 Jul  8  1999 config.pm
-rw-r--r--    1 root     root         2528 Sep 30  1999 content.pm
-rw-r--r--    1 root     root        21774 Nov  6  2000 manipulate.pm

./lib/rt/support:
total 20
-rw-r--r--    1 root     root         4277 Nov  8  2000 mail.pm
-rw-r--r--    1 root     root         8860 Nov 14  2000 utils.pm

./lib/rt/ui:
total 12
drwxr-xr-x    2 root     root         4096 Nov 12 10:11 cli
drwxr-xr-x    2 root     root         4096 Nov 12 10:11 mail
drwxr-xr-x    2 root     root         4096 Nov 12 10:11 web

./lib/rt/ui/cli:
total 44
-rw-r--r--    1 root     root        10669 Jun  1  2000 admin.pm
-rw-r--r--    1 root     root        11345 Oct  9  2000 manipulate.pm
-rw-r--r--    1 root     root        13282 Feb 28  2000 query.pm
-rw-r--r--    1 root     root         1395 Jan  2  1998 support.pm

./lib/rt/ui/mail:
total 20
-rw-r--r--    1 root     root        19120 Jan 18  2001 manipulate.pm

./lib/rt/ui/web:
total 88
-rw-r--r--    1 root     root        16858 Feb 28  2000 admin.pm
-rw-r--r--    1 root     root         7205 Jun 29  1999 auth.pm
-rw-r--r--    1 root     root        17912 Jun  1  2000 forms.pm
-rw-r--r--    1 root     root        29316 Jan  8  2001 manipulate.pm
-rw-r--r--    1 root     root         6912 Dec  1  2000 support.pm

Best regards,

Owen B. Mehegan
MIS Manager, Perseus Development Corp.
Landline: (781) 848-8100 x263
Mobile: (617) 285-1701
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