[rt-users] De-assigning tickets on agent logout
Bruce Campbell
bruce_campbell at ripe.net
Thu Nov 14 18:59:40 EST 2002
On Thu, 14 Nov 2002, Ron Alexander wrote:
> <%PERL>
> if (defined %session) {
> ####
> ####
> ####
> YOUR CODE WOULD GO HERE
To make things easier for you should this suddenly turn out to be not what
you want, use the HTML::Mason <& include &> directives to put the code to
remove all current issues for a user in a separate file.
--
Bruce Campbell RIPE
Systems/Network Engineer NCC
www.ripe.net - PGP562C8B1B Operations/Security
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