[rt-users] Re: Handling RT responses via email

[Bruce Campbell]

On Thu, 14 Nov 2002, Robert bobb Crosbie wrote:

> Phil Homewood hath declared on Fri, 8 Nov 2002 06:40:18 +1000  :-:
> > http://www.fsck.com/rtfm/article.html?id=5#73
>
> As it happens I disagree with this behaviour,
> I would rather get an email when I reply or comment to a ticket.
>
> Could someone kindly point me to the relavent peice of code ?

RT::Action::Notify (lib/RT/Action/Notify.pm), at the end of the file.
All you'll need to do is to comment out the grep lines.

As always when changing code that mod_perl might have cached, you'll need
to do a proper stop and start before the WebUI will acknowledge this
change.[1]


-- 
                             Bruce Campbell                            RIPE
                   Systems/Network Engineer                             NCC
                 www.ripe.net - PGP562C8B1B             Operations/Security

[1] Actually I don't think mod_perl caches RT::Condition::Foo or
    RT::Action::Bar due to the evals, but I'm not sure.