[rt-users] Adding Custom Fields?

Jesse Vincent jesse at bestpractical.com
Sat Nov 16 15:22:45 EST 2002


> ---- Message from "Paul Wagland" <pwagland at allshare.nl> at 10:42:42 2002-11-06 ------
> >The RT 2.1.x (future RT3) has this solution implemented. However, there a
> >couple of problems with them at the moment:
> >a) As of 4.1.41 it still had the same options as normal fields. i.e. there
> >are no "like" or "contains" options.

That should be a pretty trivial fix. Not sure if we'll see it before
3.0.0, but it'll be easy to slipstream in when it happens.

> >b) All custom fields are now per-queue, there are no longer "global"
> >keywords, this is not so much a hassle, as keyword setup only needs to be
> >done rarely.

That's actually a UI oversight, not a core functionality issue.


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