[rt-users] Making RT invisible - changing subject lines

Aaron T Porter atporter at lenin.primate.net
Fri Nov 1 15:01:38 EST 2002


On Thu, Oct 31, 2002 at 02:10:09PM -0500, Rich Lafferty wrote:
> > Hmm.. I dunno.. might be nifty to have the ticket # in an X-Header.. like 
> > X-RT-Ticket: or something along those lines.. :)
> 
> No, the ticket number has to come back *from* the user. RT can't set
> custom headers in some guy's Outlook.

	Probably be better off hacking Message-ID and then parsing
References. No sane MUA will be mucking with those (so I'm still not sure
it'd work with Outlook).



More information about the rt-users mailing list