[rt-users] Making RT invisible - changing subject lines

Florian Weimer Weimer at CERT.Uni-Stuttgart.DE
Mon Nov 18 05:46:10 EST 2002


Tony Aiuto <tony at ics.com> writes:

> My guess is that rt-mailgate could be beefed up to look at
> the 'In-Reply-To' (and maybe Message-ID) headers when it can't
> parse the ticket id off the subject line.

Or use email addresses which contain the ticket number...

-- 
Florian Weimer 	                  Weimer at CERT.Uni-Stuttgart.DE
University of Stuttgart           http://CERT.Uni-Stuttgart.DE/people/fw/
RUS-CERT                          fax +49-711-685-5898



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