[rt-users] /usr/lib/rt stuff

[Owen B. Mehegan]

I won't have many tickets in my system I don't think. I'm hoping to set it
up as a way for my 30-some users to send up requests for upgrades, installs,
and troubleshooting, because I'm incapable of managing my own time :)

I tried installing the RT2 Debian package and had zero success. I also tried
installing from source and met with the same fate. I gave up in disgust last
week with plans to try again this week. Hopefully I'll have time later
today.

If anyone knows of any pitfalls or can direct me to some "after you install
the package you'll need to follow these steps to make it work" instructions,
that would be helpful.

Best regards,

Owen B. Mehegan
MIS Manager, Perseus Development Corp.
Landline: (781) 848-8100 x263
Mobile: (617) 285-1701
SurveySolutions for the Web:  Winner of the PC Magazine Editors' Choice
Award

-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com]On Behalf Of Reini Urban
Sent: Monday, November 18, 2002 12:02 PM
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] /usr/lib/rt stuff


Phil Homewood schrieb:
> Owen B. Mehegan wrote:
>
>>./bin:
>>total 12
>>-rwxr-xr-x    1 root     root         2088 Mar 11  2002 rtmux.pl
>>-rwsr-xr-x    3 www-data www-data     4920 Mar 11  2002 suid_wrapper
>
>
> As Smylers might have suspected, you've managed to install RT 1.x.
> Make it go away and install Jesse's package. You'll be much happier.

Phil,
Only if you have a tiny number of tickets.
With more tickets (> 100000) the 1.x version has acceptable performance,
rt2 not.

Owen, why move?
there was a reason for this change.
under the apache docroot rt1 is completely insecure.
--
Reini Urban - Programmer - http://inode.at

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