[rt-users] RE: /usr/lib/rt stuff (Owen B. Mehegan)

[Owen B. Mehegan]

I am currently trying to get RT working using the request-tracker,
postgresql, and apache packages from Debian. Following the instructions from
the README.Debian file leads me to the error I listed below. Jesse has
suggested that I change PG to use password instead of ident for
authentication, so I changed my pg_hba.conf to show:

local        all                                           password sameuser
host         all         127.0.0.1     255.0.0.0           password sameuser
host         all         0.0.0.0       0.0.0.0             reject

And then I restarted PG. Now if I try to add or drop a user in PG, it
prompts me for a password, and I have no idea what that should be; I've been
using one password across the board on this system, and neither that or null
will work in this prompt. If I run the insertdata script, it gives me this:

DBI->connect(dbname=rt;host=localhost) failed: FATAL 1:  Password
authentication failed for user "www-data" at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 117
Connect Failed FATAL 1:  Password authentication failed for user "www-data"
 at tools/insertdata line 27

Best regards,

Owen B. Mehegan
MIS Manager, Perseus Development Corp.
Landline: (781) 848-8100 x263
Mobile: (617) 285-1701
SurveySolutions for the Web:  Winner of the PC Magazine Editors' Choice
Award

-----Original Message-----
From: rt-users-admin at lists.fsck.com [mailto:rt-users-admin at lists.fsck.com]On
Behalf Of Ron Alexander
Sent: Tuesday, November 19, 2002 1:26 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] RE: /usr/lib/rt stuff (Owen B. Mehegan)


>Message: 7
>From: "Owen B. Mehegan" <omehegan at perseus.com>
>To: <rt-users at lists.fsck.com>
>Subject: RE: [rt-users] /usr/lib/rt stuff
>Date: Tue, 19 Nov 2002 11:01:51 -0500
>
>Those were the instructions I tried to follow previously, specifically the
>ones that refer to installing on Debian, but I seemed to get nowhere on
that
>front. I think I'm pretty close to getting RT working by using the Debian
>package, if I can just resolve this error with "insertdata:"
>
>DBI->connect(dbname=rt;host=localhost) failed: FATAL 1:  IDENT
>authentication failed for user "www-data" at
>/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 117
>Connect Failed FATAL 1:  IDENT authentication failed for user "www-data"
> at tools/insertdata line 27

  Owen,  what setup are you now using? Are you still on mysql or are you
pgsql? What version(If I missed this in an earlier mail, sorry)? Does your
user have privileges? Are you sure? If you are still on mysql can I
recommend www.mysql.com/doc/EN? If pg try http://techdocs.postgresql.org.

Ron Alexander
ralexander at musiciansfriend.com



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