[rt-users] Importing data into RT

[James Adam Sigler]

All,

	Where do the rt files with the actual message content live, and 
also, if I am going to import data from a completely unrelated help 
application into RT what is the best way to accomplish this? Should I 
write directyly into the database and the files, or should I email them 
all into the system after they have been parsed and managed?

-- 

		Sincerely,					
			-James Adam Sigler-



James Adam Sigler
College of Computing
Georgia Tech
Phone: 404-385-1279
Office: CRB 251D
Email: hollow1 at cc.gatech.edu