[rt-users] SelfService and Apache Authentication

[Phil Homewood]

Eric Horne wrote:
> Am I doing something wrong? Shouldn't RT strip off everything after the
> @?

No. Otherwise it'd see eric at your.domain as the same guy as
eric at some.unrelated.company.

> Are there any problems with stripping the @.* from the Name field as far
> as WebRT is concerned? Any idea where in the Code I should look to
> permanantly strip the @.* from the Name field only?

Do it the Right Way(tm): edit the CanonicalizeAddress routine
in config.pm to munge *@dept.your.domain into *@your.domain. :-)
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances