[rt-users] [bug report] sorting on owner not working as expected

[Grant Miller]

On Mon, Oct 07, 2002 at 11:36:14PM -0400, Jesse Vincent wrote:
> 
> 
> 
> On Mon, Oct 07, 2002 at 08:28:54PM -0700, Grant Miller wrote:
> > 
> > Bug Report:
> > ------------------------------
> > 
> > Behaivor Expected:   sorting tickets by Owner should present a alphabetically
> >                      ordered list.
> > Behaivor Observed:   when sorting tickets by Owner, they are sorted by the
> >                      numeric id of that owner in the Users table.
> > Versions:	     fresh install of RT 2.0.15, Apache 1.3.26, Perl 5.6.1, 
> >                      mod_perl 1.27, Debian 3.0, MySQL 3.23.49.
> 
> Known issue. Basically, doing anything different from what we do how
> would require fairly extensive retooling (RT's search system wasn't
> built to sort on attributes in other tables.)  I'll gladly take a clean
> patch from someone who wants to work on this.
> 



I'd like to take a stab at it, but I don't have much time right now.  Could
this be something to include into RT 2.2, or is 2.1 far enough along that
you wouldn't want to make this big of a change?


-Grant Miller    grant at pico.apple.com

 Unix Systems Admin, Engineering Computer Services, Apple Computer