[rt-users] Has anyone created reports from RT queues before?

[Aaron Bryant]

I think that is what the Cozens Statistics Package
does.  I have been trying to get it to work, but I
have been having a problem configuring apache to work
properly.

http://www.fsck.com/rtfm/factoid.html?id=183

 
> I sent a message earlier about this but did not get
> a response.
> Basically I need to create a monthly report showing
> all the tickets I have
> worked on so I can present it as proof that I have
> been doing my job.
> This month I ended up just printing each ticket's
> history to postscript,
> converting to pdf and then creating a cd with html
> on it that links to
> each pdf.  There has to be a nicer way to do this. 
> I am not that great
> with mysql besides getting it running and some minor
> admin'n.  If I knew
> how to send strings to mysql I should just be able
> to write a script that
> could extract the info I need from the mysql
> database correct?  Has anyone
> done this?  Could someone point me in a good
> direction to get me coding?
> Thanks for your time.
> 
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> 
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> 


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