[rt-users] Ticket subject

Gonzalo Servat gonzalo at linuxaus.com
Wed Oct 9 16:56:37 EDT 2002


Hi All

My apologies if this has been asked before but I only just joined the list
and didn't find anything in the archives.

Is there any way to change the subject of tickets so that instead of showing
"[domain.com #1] AutoReply ..." it shows "[queue-name #1]" (eg. [Support #1] or
[Sales #1]) ??

Thanks in advance. Also, RT is awesome! I've tried many trouble-ticket
systems but RT takes the prize :)

Regards,
Gonzalo.



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