[rt-users] problem creating ticket through e-mail

[Gashaw Mengistu]

This is all of my log file content:

[Thu Oct 10 16:18:15 2002] [error]: WebRT: Could not load ticket 15 ()
[Thu Oct 10 16:27:27 2002] [error]: WebRT: Could not load ticket 15 ()
[Thu Oct 10 16:27:35 2002] [error]: WebRT: Could not load ticket #15 ()
[Thu Oct 10 16:27:38 2002] [error]: WebRT: Could not load ticket 15 ()
[Thu Oct 10 17:02:38 2002] [error]: WebRT: Could not load ticket 15 ()

And I am running this on Red Hat 7.3

Any more ideas?

> * Gashaw Mengistu <gashaw at asosa.org> [20021011 19:16]: wrote:
>>
>> mysql> select id from Tickets;
>> +----+
>> | id |
>> +----+
>> |  1 |
>> |  2 |
>> |  3 |
>> |  4 |
>> +----+
>> 4 rows in set (0.00 sec)
>>
>> And no ticket #17. What am I doing wrong?
>
>
>
> If you look at /path/to/rt2/etc/config.pm for the $LogDir and go in
> there, you will find some log files which may have a clue.
>
>
>
> -Wash
>
> --
> Odhiambo Washington   <wash at wananchi.com>  "The box said 'Requires
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>
>
> "It took me fifteen years to discover that I had no talent for writing,
> but I couldn't give up because by that time I was too famous."
> 		-- Robert Benchly