Hadad wrote: > If I not grant "ShowTicket" permission to this user, he cannot > see your own tickets. Grant "ShowTicket" to the "Requestor" group, instead of to the user. -- Phil Homewood, Systems Janitor, www.SnapGear.com pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630 SnapGear - Custom Embedded Solutions and Security Appliances