[rt-users] GotoTicket bug ???

R El -Hames r at elhames.co.uk
Sun Oct 13 09:23:01 EDT 2002


> Hello Rob,
> 
> Sunday, October 13, 2002, 1:54:16 AM, you wrote:
> 
> RH> Hadad wrote:
> >> I have a user with this privileges:
> >> 
> >> - SeeQueue
> >> - ShowTicket
> >> 
> RH> [...]
> 
> >> 
> >> "But", I have a big trouble: when this user inform some ticket number
> >> in "Goto Ticket" field, he view this ticket, doesn't matter if this
> >> ticket is or not your!
> 
> RH> You granted this user "ShowTicket", so he can see all tickets.
> 
> RH> Rob
> 
> If I not grant "ShowTicket" permission to this user, he cannot
> see your own tickets.
> 
> I'm wrong ?
You are not wrong here (I think:) ; you problem maybe is to do with Everyone group permissions; what are they set to??

Roy

> 
> -- 
> Hadad                            mailto:hadad at brturbo.com
> 
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