[rt-users] Automatically assign tickets in certain queue?

Gary Oberbrunner garyo at genarts.com
Wed Oct 16 14:01:31 EDT 2002


I'd like to have a scrip automatically assign new tickets in a given 
queue to a certain owner.  I can use OnCreate for the condition, but 
then I need SetOwner -- is there such a thing?  And how would I pass it 
arguments, e.g. the owner name?  I'd like that to be different per queue.

thanks,

-- Gary




More information about the rt-users mailing list