[rt-users] reply vs. comment documented?

[Vivek Khera]

>>>>> "SK" == Sheeri Kritzer <sheeri.kritzer at tufts.edu> writes:

SK> Is there a way that RT can store (and display) whether or not a
SK> user actually sent mail out?  Ie, instead of "correspondence
SK> added" in the history, could it say "comment added" or "reply
SK> added" or some other indication that would let me as an RT admin

You mean like it already does?