[rt-users] Significance of $rtname

Mark E. Dawson, Jr. medawsonjr at yahoo.com
Sun Sep 8 11:33:47 EDT 2002


The documentation is pretty scant on the significance
of the $rtname variable in the config file.  It recom-
mends that it be set to the domain name of the
company.

However, I just saw a posting come across the list 
that indicated it's only significance is to add an
identifier on each ticket.

If this is true, then I can set $rtname to anything
I want?  Perhaps my company's name?  

Clarification on this would be greatly appreciated.

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