[rt-users] RT2.0.14, keywords, and email interface

Mark E. Dawson, Jr. medawsonjr at yahoo.com
Wed Sep 11 21:06:49 EDT 2002

> Or use the SelfService interface at
> http://your.rt.server/SelfService/
> to allow users to submit tickets.

Interesting that you should mention that.  The only
time we were able to get that page for a user is if
we took away all his privs.  Of course, he got this
SelfService page, but was unable to do anything on

Do you, or anyone else, know what the minimum required
provs are to get a user at the SelfService page, and
still be able to create tickets?

I'd hate to have to go through trial and error with
every priv if someone already knows the answer to 

Thanks in advance.

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9-11: A tribute to the more than 3,000 lives lost

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