[rt-users] RT2.0.14, keywords, and email interface

Phil Homewood pdh at snapgear.com
Wed Sep 11 21:08:16 EDT 2002


Mark E. Dawson, Jr. wrote:
> Do you, or anyone else, know what the minimum required
> provs are to get a user at the SelfService page, and
> still be able to create tickets?

I've never used it, but.... try making the user unprivileged
and allowing "Everyone" the right to "Create Ticket" in the
queue.
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances



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