[rt-users] on single comment send mail to cc

[Camron W. Fox]

Kevin,

	Has this actually been added to contrib yet? I don't see it and I seem to
remember a stern warning that went with doing it by hand for those not
really familiar with MySQL.

Best Regards,
Camron

Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu America, INC.
E-mail:			cwfox at fujitsu.com
Phone:			(808) 934-4102
Pager:			(808) 934-1290
Cell:			(808) 937-5026



-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com]On Behalf Of Ferguson, Kevin
Sent: Thursday, September 12, 2002 04:40
To: 'Joern Albert'
Cc: rt-users at lists.fsck.com
Subject: RE: [rt-users] on single comment send mail to cc


To enable the CC/BCC fields in the Reply and Comment screens, you
need to set up the additional scrips using the NotifyOtherRecipients
actions.  Here are the additional scrips on my machine.

OnComment NotifyOtherRecipientsAsComment with template Correspondence
OnCorrespond NotifyOtherRecipients with template Correspondence

ttfn,
kevin


-----Original Message-----
From: Joern Albert [mailto:j.albert at gom.com]
Sent: Thursday, September 12, 2002 8:32 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] on single comment send mail to cc


Hello

The cc field at the comment page does not funktion.
There is no email send to any mail adress I enter there.

If I make a script then a mail is send to all ppl marked cc in the
people field of the ticket.

But I thought the cc field on the comment page should be a one time
notice field directly for this single comment.
And this is exactly what I need.

Is there a bug or has this to be elsewhere configured?

I use rt 2.0.13 and the mail is working.


see you Jörn Albert

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