[rt-users] Autoreply by nobody

[Nicolas Mailhot]

Hi,

	We've been playing with rt 2 lately, and found to our great sorrow
request tracker insists on autoreplying as nobody at localdomain to new
requests. This setting do not seem to be configurable anywhere, and
digging into the database to change Nobody's mail address did not
produce any result. Bugzilla at least allows someone to change the mail
the software uses when replying.

	Now allowing a random mail address to go through our various filtering
barriers is not too much of an hardship, provided we have at least a
good idea of what will use it. Obviously since nobody can be used be
lots of different apps, it is not a good candidate (what the hell
possessed the authors to hijack a generic system account like this
anyway ?). We really do not want to get into heavy address rewriting
just because of rt, yet autoreply is a must. Do anyone have a good
solution ? Anything that can at least give the system a good hint that a
mail's author is rt would be great.

Regards,

-- 
Nicolas Mailhot
One2team : 12 bis rue de la Pierre Levée - 75011 Paris - France  
Tél : + 33 1 43 38 19 80 - Fax : +33 1 43 14 23 07
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