[rt-users] Receiving email notification

Tue Sep 17 02:37:37 EDT 2002

Yes of course !

You use Scrips :

Configuration -> Global -> Scrips :

Condition : OnCreate - Action : NotifiyAllWatchers ( Or NotifyAdminCcs ) - Template :
Transaction ( you can also define a template for this action...).

Mike

On Tue, 17 Sep 2002 03:11:47 -0300
Hadad <hadad at brturbo.com> wrote:

> 
> Is possible that queue admin receive always a notification when a new
> ticket is created ?
> --
> Hadad                          mailto:hadad at brturbo.com
> 
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