[rt-users] Email attachment forwarding problem

Ferguson, Kevin KFerguso at chi.navtech.com
Wed Sep 18 10:43:55 EDT 2002

You need to install the NotifyWithAttachment add-on available
in the contrib directory.  Then, you need to change the 
On Correspond... scrip to use this new action instead
of NotifyAllWatchers.


-----Original Message-----
From: Mike Hobbs [mailto:michael.hobbs at pace.co.uk]
Sent: Wednesday, September 18, 2002 7:21 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] Email attachment forwarding problem

It would appear that replying to a request via email with an
attachment results in the attachment being stored in RT but not
being sent to the requestor.

Can anyone suggest a reason? Is there any way to ensure that
attachments get forwarded to the requestor (and possibly CCs)?


Mike Hobbs
IPTV Technical Support Engineer
Tel +44 (0) 1223 518522
Pace Micro Technology, Cambridge, CB5 8PB

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addressee please notify the sender by return and delete the message.
You must not disclose, forward or copy this email or attachments to
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