[rt-users] Email attachment forwarding problem

Ferguson, Kevin KFerguso at chi.navtech.com
Wed Sep 18 10:43:55 EDT 2002


You need to install the NotifyWithAttachment add-on available
in the contrib directory.  Then, you need to change the 
On Correspond... scrip to use this new action instead
of NotifyAllWatchers.

ttfn,
kevin


-----Original Message-----
From: Mike Hobbs [mailto:michael.hobbs at pace.co.uk]
Sent: Wednesday, September 18, 2002 7:21 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] Email attachment forwarding problem


It would appear that replying to a request via email with an
attachment results in the attachment being stored in RT but not
being sent to the requestor.

Can anyone suggest a reason? Is there any way to ensure that
attachments get forwarded to the requestor (and possibly CCs)?

Thanks,
Mike

-- 
Mike Hobbs
IPTV Technical Support Engineer
Tel +44 (0) 1223 518522
Pace Micro Technology, Cambridge, CB5 8PB

This email and any attachments hereto are strictly confidential and
intended solely for the addressee(s). If you are not an intended
addressee please notify the sender by return and delete the message.
You must not disclose, forward or copy this email or attachments to
any third party without the prior consent of the sender.

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